Practical AI, automation and CRM for service businesses
Who we are
Established in 2015, Futuro is a London-based consultancy for service businesses. We help clients improve the systems and processes behind customer relationships—from the first enquiry to handover, reporting and ongoing service.
Our experience spans CRM, integrations, automation and practical uses of AI. We work across Zoho CRM and the wider Zoho ecosystem; when independent CRM strategy is needed, we start with requirements and platform fit.
We also help businesses attract qualified enquiries through SEO consultancy and PPC management, connecting acquisition with the systems that handle each lead.
We begin with the business problem, the people involved and the outcome required. The right next step may be a clearer process, better CRM configuration, conventional automation or an AI-supported solution.
From discovery through delivery and handover, we keep ownership, data and decisions visible—so the system is useful, trusted and ready for your team to use.
WHAT CLIENTS VALUE
“Robert and his team offer insightful and practical solutions that have markedly enhanced our business operations.”
— Maria A., Google review
“He will sort out any issues promptly and has great ideas for improvements.”
— Kate S., Google review
Experience in their own words
Clients work with Futuro on CRM, connected systems and digital acquisition. Their reviews describe the projects, support and improvements they have experienced.
We review the process, people, systems and information involved, then agree the outcome worth improving.
We identify priorities and dependencies, then recommend the most proportionate approach.
We configure, test, document and hand over the solution, keeping ownership and next steps clear.
